You demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements.
You develop prototypes and proof-of-concepts based on customer specific requirements.
You are responsible for problem solving in a proactive and professional manner.
You will manage and respond to customer inquiries via our ticketing system and email.
You create FAQs, assist in building our online community, and write documentation.
You have at least 3 years of experience as a consultant or software developer.
Have more than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contact.
You have knowledge of Python programming on Linux environments.
You have strong communication skills.
Leadership experience in solution engineering/presales is a plus.
Experience with SaaS, computer vision, AI, or video management systems is a plus.
An understanding of the Docker ecosystem is a plus.
A good understanding of hardware is a plus.
You are fluent in English, German language skills are a plus.
We expect a very low frequency of travel of less than once per month.
brighter AI is a leading provider of cutting-edge privacy solutions for video and image data, and is proud to be a part of Milestone Systems. Our innovative technology enables businesses to utilize visual data responsibly while maintaining the highest standards of privacy and data protection. Join our passionate team and contribute to shaping the future of AI-driven privacy solutions.
We are a diverse, ambitious team with a great passion for data privacy, generative AI and startups. Our office is in the heart of Berlin, one of the coolest, most vibrant cities worldwide. We enjoy teamwork and celebrating successes together. If you are looking for a new challenge with real impact from day one, check out our job openings and apply today!